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Client Communication

If the test is going well for the client, you might not reach out to them that much.

What is going well?

You’re not finding a ton or you’re not getting any critical or strong findings

Exception:

Finding a critical issue:

  • Gaining access to internal network thru VPN
  • RCE
  • Webserver login

They need to know these IMMEDIATELY during the engagement. Email or phone with the CPOC. Why?

  • Because if we can, then there is a good chance someone else also already has
  • They can work on patching it immediately

Example email (kickoff email):

image

199.120.48.0/24 is the company’s range in RoE (rules of engagement)

8.8.8.8 is fake, supposed to be the IP you will be testing from